From "Unimaginable" to "Optional", Foreign Internet Red Measured the Whole Process of Cross-border Medical Treatment in Chang'an Hospital
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On the afternoon of August 27, "Chang'an Impression, Global Expression-Foreign Net Red @ Xi'an International Communication Activity" entered Chang'an Hospital. Bloggers from 11 countries, including Britain, Russia, Egypt, Tunisia, Guatemala, Algeria, Indonesia, Ecuador, Zambia, Turkmenistan and Pakistan, immerse themselves in the whole process of cross-border medical treatment for foreigners, including registration, consultation, examination and settlement.
Walking into Chang'an Hospital, the net red bloggers, led by the staff, went into the imaging center, the cancer radiotherapy center, the health examination center, the traditional Chinese medicine department and the international department ward successively, walking, shooting and admiring all the way.
In the imaging center and tumor radiotherapy center, the bloggers observed the gyroknife, spiral tomographic TOMO, Elekta linear accelerator, PET/CT and other equipment to understand the precise diagnosis and treatment technology of tumors and MDT multidisciplinary diagnosis and treatment mode; the one-stop intelligent process and personalized health management of the health examination center are impressive; The barrier-free service of the whole process from accompanying, multidisciplinary diagnosis and treatment, personalized nursing to rehabilitation follow-up in the ward of the International Department makes the bloggers realize the foreign-related medical temperature of Chang'an Hospital.
When the bloggers heard that the imaging department could produce films in three minutes, the health examination department could provide multilingual reports, and the radiotherapy center had provided help to hundreds of overseas patients, they greatly appreciated the efficiency, cross-border medical services and capabilities of Chang'an Hospital.
Since 2015, Chang'an Hospital has set up a special service department, equipped with English, Japanese and other multilingual translators, responsible for the whole process of accompanying foreigners. From the medical guide desk to the registration charge office, and then to the departments, foreign patients have special guidance to complete the whole process, receiving more than 2000 foreign patients annually.
Three minutes out of the film, this is the daily life of the imaging department of Chang'an Hospital. But for foreign Internet celebrities who are accustomed to "waiting a few hours for registration, a few days for examination, and a few weeks for results" in foreign public hospitals, this speed itself is a "news".
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"Medical treatment is free in the UK, but it is inefficient.". Cost and time are the two core reasons why China's medical care is superior to the Western free system. By optimizing the diagnosis and treatment process, hospitals can greatly shorten the waiting time for diagnosis and treatment. Lu Ke, a British Internet celebrity blogger, admits that China's medical model is upgrading from "meeting domestic needs" to "attracting international patients".
"True Fragrance Scene" of Traditional Chinese Medicine
If the modern diagnosis and treatment link shows the "efficiency" of Chinese hospitals, then the experience link of traditional Chinese medicine has staged a vivid "true fragrance scene".
When first entering the Chinese medicine clinic, bloggers are more curious, three fingers on the wrist, can really read the body's information? The doctor of traditional Chinese medicine pointed out the basic conditions of several bloggers, such as sleep, neck and shoulder, and diet. Everyone's expression changed from doubt to nodding repeatedly. The subsequent experience of massage, bone-setting, cupping and so on made the bloggers go from "This is OK?" It became "I'm going to try it, too".
Why is a 3-minute chest film and a "really fragrant" massage worth watching by netizens all over the world?
For a long time, the international public opinion field has biased imagination about China's medical treatment, such as obsolete equipment, cumbersome process and extensive service. This activity chooses such a small incision as "medical experience" to let overseas creators test these imaginations in the real scene as real patients.
During the discussion, Ai Jie, a Turkmen Internet celebrity blogger, and Lu Ke, a British Internet celebrity blogger, asked questions such as "what kind of insurance can be enjoyed for medical treatment here" and "the application of AI in medical diagnosis". Tang Ting, vice president of Chang'an Hospital, answered them one by one, and introduced the hospital's foreign-related service mode, cross-border medical cooperation and the process of foreign patients seeking medical treatment.
With the implementation of 240-hour visa-free transit policies and the deepening of cross-border medical cooperation, the threshold of "coming to China" has been lowered, inbound tourism has continued to heat up, and cross-border medical care is changing from "unimaginable" to "optional". For a metropolis aiming at internationalization, the internationalization level of medical services, like airports, payment and language environment, is a necessary part of the city's competitiveness.
